Cloud PBX
Never miss a customer
call again
Your phone system shouldn't just ring — it should answer, route, capture, and track every interaction. We help Auckland businesses turn calls into revenue with smart cloud telephony and AI-powered features.
go unanswered
call back
answered instantly
call outcomes
What keeps business owners up at night
You don't need a phone system — you need control over every call
These are the call challenges that cost businesses time, customers and revenue every day.
"We missed a call from a new customer"
- • No voicemail left
- • No follow-up
- • Lost revenue without even knowing
"We don't know what our staff are saying on calls"
- • No recordings
- • No transcripts
- • No oversight or quality control
"Customers get stuck or transferred endlessly"
- • No smart routing
- • Long hold times
- • Frustrating experience
"We don't know how many calls we’re missing or how our team is performing"
- • No reporting or analytics
- • No insight into missed vs answered calls
- • No way to measure staff performance or response times
"Calls aren't linked to our CRM or tickets"
- • Manual data entry
- • Missed follow-ups
- • No reporting or call history
"We Don't Know Which Calls Turn Into Revenue"
- • No visibility into lead quality
- • No tracking from call → sale
- • Marketing spend can’t be optimised
Solutions that work for your business
Powerful features that turn calls into results
Everything you need in one smart cloud phone system — built for modern businesses.
AI Receptionist
- • Natural conversation answering calls
- • Handles common questions
- • Routes calls intelligently
- • Captures caller intent
opportunities
Voice Transcription
- • Automatic call transcription
- • Search and filter calls
- • Call summaries
- • Training and compliance insights
and better performance
Call Centre Functionality
- • Call queues with hold strategies
- • Real-time dashboards
- • Agent performance metrics
- • Call recording and monitoring
happier customers
CRM Integration
- • Calls logged to CRM automatically
- • Notes and transcripts saved
- • Trigger workflows and follow-ups
no lost context
MS Teams Integration
- • Make & receive calls inside Teams
- • Presence & availability sync
- • Unified communication experience
tools, not more of them
Our packages
Power packages. One for every stage of your business.
All plans include NZ-based support, no lock-in contracts and transparent pricing.
NZ-hosted in Auckland
Local support team
- Business phone system
- Mobile & desktop apps
- Basic call routing
- Voicemail to email
- Call recording (on demand)
NZ-hosted in Auckland
Priority local support
- Everything in Essentials, plus:
- Call queues & ring groups
- Advanced call routing
- CRM integration
- Call transcription
- Reporting & dashboards
NZ-hosted in Auckland
Dedicated account manager
- Everything in Business, plus:
- AI receptionist
- Advanced call centre features
- Real-time wallboards
- SLA monitoring
- Custom integrations
We'll review your call setup and recommend the best fit for your team.
How it works
Up and running in four simple steps
No downtime, no disruption — just a smooth transition.
Free call flow check
We analyse your current setup and identify gaps and opportunities.
Custom setup plan
We design your call flows and system around your team and workflow.
Deployment & testing
We handle the setup and testing. You stay in business.
Ongoing optimisation
We monitor performance and keep improving your call experience.