Managed Microsoft 365

Overview

In today’s digital workplace, Microsoft 365 (formerly known as Office 365) has become synonymous with productivity, collaboration and efficiency. But managing this robust suite of cloud-based applications and services can be complex and time-consuming. That’s where

Managed Microsoft 365 comes in—a comprehensive solution designed to streamline your Microsoft 365 experience, enhance security and ensure that you get the most out of this powerful toolset.
Managed Microsoft 365 is a service that goes beyond the standard subscription, offering proactive management, optimisation and support for your Microsoft 365 environment. It’s a tailored approach to harnessing the full potential of Microsoft’s cloud-based applications while ensuring they align seamlessly with your organisation’s goals.

Features

Migration Services

Assistance with migrating your existing email and data to Microsoft 365, ensuring a smooth transition.

We streamline your transition to the cloud. Expert migration specialists handle the entire process, ensuring a seamless move of your data, applications and workflows to the Microsoft 365 environment. We minimise downtime and data loss while maximising efficiency. Tailored migration strategies accommodate your unique business needs, ensuring a smooth transition without disruptions. Post-migration support and training empower your team to leverage Microsoft 365's full potential effectively.

Deployment and Setup

Expert setup and configuration of Microsoft 365 services tailored to your business needs, including user provisioning and licensing.

Our expert technicians handle configuration, user setup and system integration, ensuring a smooth transition to the cloud environment. Utilising best practices and advanced tools, we minimise disruptions and ensure that you are onboarded efficiently. Tailored deployment plans accommodate your organisation's specific requirements, ensuring a seamless migration process. As part of our offering we provide post migration support and training to ensure that you get the best out of Microsoft 365.

User Support

Ongoing user support, including help desk services for Microsoft 365 applications and troubleshooting issues.

We offer comprehensive assistance to maximise your Microsoft 365 experience. Dedicated support specialists provide prompt resolution to user inquiries, technical issues and software-related challenges. From basic troubleshooting to advanced configuration assistance, we ensure seamless operation of Microsoft 365 applications and services. Regular updates and proactive monitoring guarantee optimal performance and security for your Microsoft 365 environment.

License Management

Identifying opportunities to reduce costs while maximising the value of your Microsoft 365 investment.

Exchange Email

Enjoy the power of Microsoft Exchange enterprise grade Email service, offering unparalleled reliability, security and productivity features.

With seamless integration across devices and platforms, stay connected and organised wherever you go. Benefit from advanced email management tools, shared calendars and real-time collaboration to streamline workflows and boost efficiency. Plus with built-in spam filtering and data protection measures, rest assured your communications are always secure. Experience the difference with our Exchange Email solution and take your business communication to the next level.

Microsoft SharePoint

SharePoint empowers your teams to share and collaborate in real-time on spreadsheets, documents, presentations, databases and much more.

With SharePoint, share and collaborate in real time, streamline workflows, organise documents and keep projects on track with ease. Leverage powerful features such as document libraries, version control and customisable workflows to optimise efficiency and drive innovation. Whether you're working on a small project or managing enterprise-level initiatives, SharePoint provides the flexibility and scalability to meet your needs.

Microsoft Copilot

Copilot lets you find, create and manage AI-powered search and collaboration experiences for your business needs, working alongside your Microsoft 365 Apps.

Microsoft Copilot is your everyday AI companion, designed to enhance productivity, creativity and performance. It combines the power of large language models (LLMs) with your data in Microsoft 365 apps, transforming your words into a powerful productivity tool. Copilot unifies chat interfaces and language models, allowing you to ask for what you want in natural language and it responds by answering, creating or taking action.

Teams Collaboration and Calling

Transform the way your team collaborates. An all-in-one communication and collaboration platform that brings together chat, video meetings, file sharing and calling into one seamless hub.

Empower your team to work smarter and faster with real-time collaboration on projects, whether they're in the office or remote. With features like instant messaging, video conferencing and document collaboration, Teams makes it easy to stay connected and productive from anywhere. Customise your workspace with integrations from Microsoft and third-party apps to tailor Teams to your specific needs.

Benefits

Enhanced Productivity

Maximising utilisation of Microsoft 365’s productivity tools, such as Word, Excel, PowerPoint, Teams, and more, is essential for optimising collaboration and efficiency within your team. By providing comprehensive training and resources, employees can unlock the full potential of these tools, leveraging advanced features and functionalities to streamline workflows, enhance communication, and drive productivity. From document collaboration in Word and Excel to seamless video conferencing in Teams, empowering your team with in-depth knowledge and proficiency in Microsoft 365 enables them to work smarter, faster and more effectively, ultimately contributing to the achievement of organisational goals and success.

Cost Optimisation

Maximising the value of your Microsoft 365 subscription involves efficient license management to prevent unnecessary costs. By carefully monitoring license allocations and usage across your organisation, we can identify underutilised licenses or unused features and reallocate them where needed. Additionally, we stay informed about subscription options and updates which helps optimise license selections and avoid overpaying for features not utilised. Proactive license management ensures that your organisation maximises the benefits of Microsoft 365 while minimising expenditure, allowing resources to be allocated more effectively towards strategic initiatives and enhancing overall operational efficiency and cost-effectiveness.

Data Security

Microsoft 365 offers robust data security benefits, including encryption, threat protection and compliance controls. With built-in features like data loss prevention (DLP), encryption at rest and in transit and advanced threat detection, organisations can safeguard sensitive information from unauthorised access, data breaches and cyber threats. Additionally, Microsoft 365 ensures compliance with industry regulations such as GDPR, HIPAA, and SOC 2, enhancing data privacy and regulatory adherence. With these security measures in place, organisations can confidently store, share and collaborate on sensitive data within the Microsoft 365 environment, mitigating risks and protecting their reputation.

Business Continuity

Microsoft 365 provides comprehensive business continuity benefits to organisations, ensuring resilience in the face of disruptions. Its cloud-based architecture enables remote access to applications, files and data from anywhere, facilitating uninterrupted operations during emergencies or remote work scenarios. With built-in disaster recovery features like data replication and automated backups, critical information remains protected and accessible even in the event of infrastructure failures or data loss incidents. Furthermore, Microsoft 365’s suite of collaboration tools, including Teams, SharePoint and OneDrive, fosters seamless communication and collaboration among dispersed teams, promoting productivity and teamwork regardless of physical location.

Compliance

Aligning your Microsoft 365 setup with industry-specific compliance standards and regulations is essential for safeguarding sensitive data and mitigating regulatory risks. By implementing appropriate security configurations, data encryption protocols and access controls, you ensure that your Microsoft 365 environment complies with relevant regulations such as GDPR, HIPAA or SOC 2. Conducting regular audits and assessments helps verify compliance status and identify any gaps or vulnerabilities that require remediation. By proactively addressing compliance requirements, you demonstrate a commitment to data protection and regulatory adherence, enhancing trust among customers, regulatory authorities and mitigating the risk of costly fines or penalties.

Unlock Success with Managed Microsoft 365

Maximise your productivity with Managed Microsoft 365. Streamline collaboration, enhance security and stay ahead in the digital landscape. Get started today.

FAQ's

What are Managed Microsoft 365 services and how can they benefit my business?

Managed Microsoft 365 services provide comprehensive support, maintenance, and management for Microsoft 365 applications and services, ensuring optimal productivity, security and reliability for your business.

What Microsoft 365 applications and services are included in the managed services package?

Our managed services typically cover Microsoft 365 apps such as Outlook, Word, Excel, PowerPoint, Teams, SharePoint, Exchange Online and OneDrive for Business.

How does managed Microsoft 365 services improve the security of my business data?

We implement security best practices, including threat detection, access controls, multi-factor authentication (MFA), and data loss prevention (DLP) to protect your business data from cyber threats.

Can you assist with migrating my existing systems to Microsoft 365?

Yes, we offer migration services to help seamlessly transition your current systems and data to Microsoft 365, ensuring minimal disruption to your business.

How do you ensure data backup and recovery for my Microsoft 365 environment?

We set up and manage regular backups of your Microsoft 365 data to ensure data integrity and rapid recovery in case of accidental deletion or data loss.

Can you help customise Microsoft 365 to meet my business's specific needs?

We can customise Microsoft 365 configurations, workflows and security settings to align with your unique business requirements.

How do you stay up-to-date with Microsoft 365 updates and new features?

Our team closely monitors Microsoft's updates and releases to ensure your environment is always current, secure and taking advantage of the latest features.

What is your process for managing licenses and user access in Microsoft 365?

We handle license management, user provisioning, and access controls to ensure compliance and cost optimisation.