Cloud telephony refers to voice services and the replacement of conventional business telephone equipment, such as a PBX, with VoIP technology.
BlueCloud’s Cloud Voice is a fully managed, cloud based phone system that offers businesses access to the latest cloud PBX capabilities without significant upfront investment. A per user, per month fee gives you cost certainty and allows for ease of scalability to fit the seasonal requirement of your business.
Our solution is distributed in highly secure data centres in Auckland, Christchurch, Sydney and Singapore, providing a highly resilient and robust solution to customers.
Cloud Voice is packed with phone features and supports a range of option for users from physical desk phones to mobile or computer soft clients.
NO PREMISE BASED TELEPHONE EQUIPMENT
Relieves you from managing premise based telephone equipment and lets you focus on your core business.
Cloud Voice is a hosted telephone solution that is managed and maintained for you.
Expensive maintenance and support contracts are avoided as there is no onsite equipment.
PACKED WITH GREAT FEATURES
Extensive feature list ranging from the basic phone features such as voicemail, call forwarding, to sophisticated Unified Communication and Call Centre features.
Supported across multiple device types – corded, cordless, mobile or PC
Create a professional appearance and make your business sound bigger.
LOWER COST OF OWNERSHIP
Total cost of ownership is typically much lower than a premise-based solution, while still providing you feature rich functionality.
No or low upfront capital cost depending on the handset options you choose and low monthly payment on a per user basis.
GREATER SCALABILITY TO SUPPORT YOUR CHANGING BUSINESS NEEDS.
Cloud Voice brings greater flexibility and scalability. It can grow from one user to hundreds of handsets from single location to multiple sites spanning the globe.
Traditional business phone systems require intense set up and are “high touch” when it comes to growth and multiple site configuration.
Cloud Voice’s business phone system can be setup within a couple of hours, regardless of size or location.
FUTURE PROOFED TELEPHONY SYSTEM
A future proofed system which can help drive down calling costs and avoid being constrained by obsolete phone systems that only support a fixed number of employees and can be costly to expand.
With cloud based technology, new feature and security releases can be quickly rolled out to you with no or very little impact.
BUSINESS CONTINUITY AND THE REDUCTION OF BUSINESS DOWNTIME
Disaster recovery is simplified with automated incoming call re-routing to alternative fixed or mobile services.
Cloud Voice’s data centres are spread across multiple location enabling a highly redundant, secure and high uptime solution.
HOW IT WORKS
No matter how big or small, Cloud Voice provides a smarter way to communicate. Regardless if your staff are in the office, at home or abroad, they will be more productive with a continuous communications service that goes with them everywhere – from desk phone to laptop to smartphone or tablet.
If your organisation runs multiple branch offices, Cloud Voice will link all of them together creating a close user group for extension dialling between phones and maintaining feature transparency between branches. Cloud Voice not only supports New Zealand Direct Dial numbering plan but also supports International Direct Dial numbers, perfect for setting up presence internationally.
Calls to your organisation can be distributed using Cloud Voice’s smart call centre, queuing or hunting capabilities so that your team is always reachable.
FIND A PLAN THAT’S RIGHT FOR YOU
Direct Dial Number
Mobile / Desktop Softphone
20+ Phone Features
Direct Dial Number
Entry Level Handset
20+ Phone Features
Call Centre Agent
Automatic Call Distribution
DEVICE LIST / PHONES / HEADSETS
We support high-quality VOIP phones that integrate seamlessly with your Cloud Voice business service. Choose between corded, cordless, receptionist or conference phone ranges and enjoy savings on all of your orders.
These specially designed phones offer a host of call processing features that will rival your standard desk phone, including voicemail, call waiting, call forwarding, etc. With the help of built-in phone support, your transition to the cloud will be as seamless and hassle-free as possible.